What forms of payment are accepted?
For internet bookings on our website we accept Visa, MasterCard and American Express

Where do I go with my vouchers to pick up my tickets?
For all bus tours, please go to our visitor center located at 234 w.42nd street between 7th & 8th avenues, the lobby of Madame Tussauds, the wax museum. We will redeem your vouchers for the tickets there. Please arrive early to avoid long lines.

What are your hours of operation?
Visitor center located at Madame Tussauds operates every day from 8am to 8pm. Please note that schedules are subject to change.

Can I purchase tickets in advance?
Yes. We highly recommend purchasing your tickets in advance using this website. Furthermore, although some double-decker hop-on hop-off tours are limited to 24 or 48 hours, the count doesn't begin until you redeem the online ticket in New York. For example, if you purchase Downtown Tour ticket today and you actually arrive in NY next week, the 24 hour count will start only next week when you redeem the ticket and not today!

Where do your tours depart from?
Downtown Tour - Times Square - 8th Avenue between. 49th and 50th Streets
Uptown Treasures & Harlem - 8th Avenue between 49th and 50th Streets
Night Tour - Times Square - Broadway between 46th Street and 47th Street

Where does our tour take us?
See Individual Tour Descriptions on this website.

How long are the tours?
Uptown Treasures & Harlem - Tour Length: Approx. 2-3/4 hours (Allow additional time for your included admission Museum visit.)
Downtown Tour approx. 3 hours
Night Tour approx. 3 hours
All Around Town Tour is a combination of all above tours plus a Circle Line 2 Hours cruise.

What does Hop on Hop off mean?
Hop on/Hop off means you can hop off the bus at any one of its stops, walk around as much as you like then hop back on the next bus at one of its stops. You have unlimited hop on/ hop offs during the specified hours for each tour. Buses run every 15-20 minutes.

Who is the technical operator for these tours?
City Sights NY.

When are you closed?
Monday September 28, 2009 all day. Sunday September 27, 2009, all tours will close by 3pm. Thanksgiving and Christmas, we will run a normal schedule. New Years Eve we will close all tours by 3pm. New Years Day we will run a regular schedule.